IBM Tivoli Storage Manager, Version 5 Release 5: Release Notes

Welcome to the IBM® Tivoli® Storage Manager for Windows® Version 5.5 Backup-Archive Client.

This file contains information you need for using the Tivoli Storage Manager Backup-Archive Client, as well as information that was not available for the printed publications.

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Contents

Description

IBM Tivoli Storage Manager is a client-server licensed product that provides storage management services in a multi-platform computer environment. The backup-archive client program permits users to back up and archive files from their workstations or file servers to storage, and restore and retrieve backup versions and archive copies of files to their local workstations.

What's new in the IBM Tivoli Storage Manager Version 5.5 clients?
Update history
Migration compatibility

For information about migrating from earlier versions of the client, see "Chapter 1. Installing Tivoli Storage Manager" in the IBM Tivoli Storage Manager Backup-Archive Clients Installation and User's Guide.

Recent migration information updates can be found in this techdoc: IBM Tivoli Storage Manager for Windows Backup-Archive Clients Installation and User's Guide.
Supported hardware and software
Detailed system requirements, including information about supported hardware and software, are available on the following Web page(s):

Getting started

This section contains information about warnings and installation instructions.

Warnings

See the following document for important information about the Tivoli Storage Manager backup-archive client:

Installation information

See the IBM Tivoli Storage Manager Quick Start Guide for installation instructions and important links. The Quick Start Guide is available on your Quick Start CD or download image.

For detailed installation instructions, see "Chapter 1. Installing Tivoli Storage Manager" in the IBM Tivoli Storage Manager Backup-Archive Clients Installation and User's Guide.

Updates, limitations, and known problems

Where to find documentation

The following types of documentation are available for this product:

Release Notes/README
The Release Notes/README (this document) is also available in English and in other languages on the Tivoli Storage Manager information center on the Web.

Quick Start Guide
The Quick Start Guide is available on your Quick Start CD or download image.

Online help
  • Graphical User Interface (GUI) - Detailed instructions for completing tasks are available in the online help in the GUI. Use the help menu or help buttons provided in the interface to access the online help.
  • Command line interface - Detailed information about commands and options are available in the command line help. Type dsmc help at the command prompt to access the command line help.

Client publications
IBM Tivoli Storage Manager client publications book are available in softcopy Adobe® Acrobat Reader format (.pdf) and HTML (.htm) format on the IBM Tivoli Storage Manager Quick Start CD. They are also available on the Tivoli Storage Manager information center at the following page: Tivoli Storage Manager Backup-Archive Clients publications.

Problem Determination Guide
Use the Problem Determination Guide to look for a solution to a problem, or for recommended documentation to collect for use when talking with technical support.

Documentation on the Web
For the entire documentation library for all Tivoli Storage Manager products, visit the Tivoli Storage Manager information center on the Web.

You can also visit the Tivoli Storage Manager product support Web site for flashes (alerts from technical support), client requirements, server requirements, supported devices, manuals, and downloads. Search problem reports and other service information for topics of interest. Register at the site to use "My support" to create a customized support page for your use.

Contacting IBM Support

IBM Support provides assistance with product defects.

Before you submit your problem to IBM Support, ensure that your company has an active IBM software maintenance contract, and that you are authorized to submit problems to IBM. The type of software maintenance contract that you need depends on the type of product you have:
  • For IBM distributed software products (including, but not limited to, Tivoli, Lotus®, and Rational® products, as well as DB2® and WebSphere® products that run on Windows or UNIX® operating systems), enroll in Passport Advantage® in one of the following ways:
  • If you have IBMLink™, CATIA, Linux®, S/390®, iSeries®, pSeries®, zSeries®, or another support agreement, go to the IBM Support Line Web site at http://www.ibm.com/services/us/index.wss/so/its/a1000030/dt006.
  • For IBM eServer™ software products (including, but not limited to, DB2 and WebSphere products that run in zSeries, pSeries, and iSeries environments), you can purchase a software maintenance agreement by working directly with an IBM sales representative or an IBM Business Partner. For more information about support for eServer software products, go to the IBM Technical Support Advantage Web site at http://www.ibm.com/servers/eserver/techsupport.html.

If you are not sure what type of software maintenance contract you need, call 1-800-IBMSERV (1-800-426-7378) in the United States. From other countries, go to the "Contacts" page of the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/contacts.html and click the name of your geographic region for phone numbers of people who provide support for your location.

For information about online user discussions of IBM Tivoli Storage Manager, see "Chapter 3. Getting started", "Online forums" section of the IBM Tivoli Storage Manager Backup-Archive Clients Installation and User's Guide.

Trademarks

For IBM trademark information, visit the IBM Copyright and Trademark information page.