1. Letter from the Director August 24, 1994 Dear Fellow Access Account Holder, Welcome to an exciting new era in communication and information! The services described in this guide represent a shift from central time- sharing computing on huge mainframes to powerful and easy-to-use software running on desktop computers. Personally, I would never want to go back to mainframe time-sharing just as I wouldn't want to go back to punch cards. With the Access Account, we can deliver more services to more people at lower cost to the University. More important to you, the software is easier to use so you can benefit more readily. The focus is not on technology but on helping you to accomplish new things using new and powerful tools and services. The tools and services presented in this publication give you full access to the Penn State network and the Internet--the fledgling "Information Highway" we read so much about. While this is just the beginning, many Penn Staters are already reaping benefits from electronic mail, conferencing systems, remote databases, libraries outside Penn State, and many other forms of electronic information and communication. Students and faculty in virtually every discipline are Access Account holders. While having fun learning new things, participating in conferences, and sending electronic mail, you must remember to use these services responsibly. In face to face conversations, irrelevant characteristics such as age, gender, and status are responsible for much of the impression you make. With electronic communication, these largely irrelevant attributes are unimportant. However, just as in face to face conversation, we should use common sense and courtesy when communicating with others. Avoid flaming--hasty, poorly written, angry responses. Others' impressions of you will come directly from the quality of ideas you present and how you present them. Also, please do not share your ID and password with others so that they can use your account as well. You may regret the unflattering impression formed and you are accountable for its use. Let them get their own account just as you have done. There is much more to come. We are on the threshold of a new era in personal communications and information access. The changes we will see in the next few years will open many opportunities to do things that were impossible only a few years ago. We will be working hard to keep you from being overwhelmed by continually enhancing our services and finding the best tools for you to use. Don't wait. The future is now, and you can connect with it. Russell S. Vaught Director