2. Introduction Personal computers, workstations, and mainframes throughout the University are connected to the Penn State network, which is part of a global network called the Internet. Penn State and Internet resources include electronic bulletin boards, news and conferencing systems, library catalogs, research databases, discussion groups, and much more. The information access initiatives of the Center for Academic Computing (CAC) are making these resources available to all members of the University community. You can now access the Internet and other information services from home, office, residence hall, or CAC computer labs. To use the access services from your personal computer, you need (1) an Access Account, (2) a connectionÊ-- either a backbone connection or a modem, (3) network software, and (4) client software. The term "backbone" is used to refer to the Penn State TCP/IP network to which various local area networks (LANs) at many locations are connected. The backbone is part of the global Internet. "Network" software enables you to connect to another computer and transmit or receive data. You can use any TCP/IP software that works for you, although certain kinds are recommended and supported by the CAC. "Client" software enables you to access electronic information services. The client is used to request services from a "server" running on a remote system. There are many kinds of client programs that are not highlighted here but are used frequently. For example, various kinds of "telnet" programs provide terminal sessions for logging onto remote hosts, and "FTP" (File Transfer Protocol) clients are frequently used to copy files to and from other computers. Information about these types of clients can be found in other documents; see the reference section. Personal computers and workstations are usually connected to a LAN (e.g. Ethernet or Token-Ring) which is in turn connected to the "backbone." An "individual backbone connection" provided by the Office of Telecommunications (OTC) is similar to a LAN connection. This guide is a general introduction to information services and connection methods at Penn State. Although some technical issues are addressed in the appendix, you can also consult the information found on-line in Netnews and on the Gopher information system. After reading this guide, you should know what services are offered and what software you need for your computer. This guide does not explain how to use the individual software packages. To learn more, see the documentation that comes with the software, experiment, and perhaps attend seminars offered by the CAC and other organizations. Some of the concepts and terms presented here may be unfamiliar. To help, a glossary has been included at the end of this document.