|Instructors Guide to the CAC Computer Laboratories | |Mark H. Solsman |Documentation Training and Publications, Center for Academic Computing |mhs108@psu.edu 10/05/93 I NOTE: do not view this using a porportional-spaced font THE PENNSYLVANIA STATE UNIVERSITY Center for Academic Computing INSTRUCTOR'S GUIDE TO THE CAC COMPUTER LABORATORIES March 1993 CAC CONTACTS HELP DESK, 215 COMPUTER BLDG.. . . . . . . . 863-2494 (HELPDESK@PSUVM.PSU.EDU) HELP DESK, 12 WILLARD BLDG.. . . . . . . . . 863-1035 (HELPDESK@PSUVM.PSU.EDU) C&IS Training Center . . . . . . . . . . . . . . . . . . 865-0809 (jpc5@psuvm) CLASSNEWS Requests . . . . . . . . . . . . . . . .865-0825 (raf@psuvm.psu.edu) Communication Problems (after hours) . . . . . . . . . . . . . . . . .865-0800 Lab Reservations, Findlay and Willard Bldg.. . . . . . . . . . . . . .865-4769 Microcomputer Purchase . . . . . . . . . . . . . .865-2100 (moc@psuvm.psu.edu) Teaching and Learning Technologies (CBEL). . . . 863-1654 (cbel@psuvm.psu.edu) PSUVM Account Information. . . . . . . . . . 865-4772 (accounts@psuvm.psu.edu) Publications . . . . . . . . . . . . . . . . . 863-6113 (docreq@psuvm.psu.edu) Seminars . . . . . . . . . . . . . . . . . . . 863-6113 (docreq@psuvm.psu.edu) Software Installation Requests, DOS. . . . . . . .865-4778 (mer@psuvm.psu.edu) Software Installation Requests, Macintosh. . . . .865-4763 (hkr@psuvm.psu.edu) Modem Connection . . . . . . . . . . . . . . . . . 300- or 1200-baud: 863-0459 2400-baud: 865-2424 TABLE OF CONTENTS Chapter Page 1. Introduction ...................................................... 1 A. Purpose of this Guide .......................................... 1 B. How Are the Labs Used? ......................................... 2 2. PSUVM for Lab Users ............................................... 2 A. Faculty Account Importance ..................................... 2 B. Class Account Advantages ....................................... 2 C. PSUVM Services for Instructors ................................. 3 3. Overview of the CAC Public Labs ................................... 3 A. On-Line Lab Information ........................................ 3 B. CAC Computer Labs .............................................. 3 C. IBM Software in CAC Microcomputer Labs ......................... 6 D. Macintosh Software in CAC Microcomputer Labs ................... 7 E. Requests for Software Installation ............................. 9 F. PSUVM Account Advantages ....................................... 9 4. Consulting Services ............................................... 9 A. Consulting Assistance for Instructional Preparation ............ 10 B. Consulting Assistance for Students ............................. 10 C. Help Desk Services ............................................. 11 D. Consulting Assistance at Labs .................................. 12 E. Student Lab Attendants ......................................... 12 5. Proper Use of Computers ........................................... 13 A. Accounts and User ID's ......................................... 13 B. Messages, Mail, and Bulletin Boards ............................ 13 C. Interference with System Operations ............................ 13 D. Copyrighted Software and Data .................................. 14 E. Sanctions for Misuse ........................................... 14 F. How to Respond to Misuse ....................................... 14 6. Information and Publications ...................................... 14 A. Information Sources ............................................ 14 B. Publications of Particular Interest to Instructors ............. 15 1. General Information ........................................ 15 2. IBM/DOS Topics ............................................. 15 3. Macintosh Topics ........................................... 15 4. PSUVM Topics ............................................... 16 7. Seminars and Training ............................................. 16 A. Instructor Training ............................................ 16 B. CAC Seminar Program ............................................ 17 1. Computer-Based Authoring Environments ...................... 17 2. Electronic Information Frontiers ........................... 17 3. Evening and Weekend Topics ................................. 17 4. General Topics ............................................. 17 5. IBM PC Topics .............................................. 17 6. Instructional Technologies ................................. 17 7. Macintosh Topics ........................................... 18 8. Supercomputing Topics ...................................... 18 9. PSUVM Mainframe Topics ..................................... 18 10. Workstation Topics ......................................... 18 8. The CAC User Interfaces ........................................... 18 A. IBM/DOS Systems ................................................ 19 B. Macintosh Systems .............................................. 19 C. Workstations ................................................... 19 9. Printing at the Labs .............................................. 19 A. General Overview ............................................... 19 B. Draft Printers ................................................. 20 C. Laser Printers ................................................. 20 D. The Lab PS/2 Print Menu ........................................ 20 E. Printing from PSUVM ............................................ 20 10. Host Connection from Labs ......................................... 21 A. IBM-PS/2 Host Connection ....................................... 21 B. Macintosh Host Connection ...................................... 22 11. Teaching Facilities ............................................... 23 A. Macintosh Teaching Labs ........................................ 23 B. IBM/DOS Teaching Labs .......................................... 23 C. Computer and Information Systems (C&IS) Training Center ........ 24 D. Technology Classrooms .......................................... 24 12. Summary ........................................................... 24 Chapter 1 Introduction A. Purpose of this Guide Over the past several years the Center for Academic Computing (CAC) has established a number of public microcomputer laboratories to provide Penn State students, faculty and staff with access to current microcomputer hardware and software. These labs have been extremely popular, resulting in an ongoing need for more labs at all Penn State locations. This guide is aimed at instructors who intend to have their students use the CAC labs. The organization of this guide is somewhat different than that of most computer documentation because of the nature of the problem addressed. In addition to information regarding the public labs at the time of publication, we have included pointers to the location of the most current lab information on the CAC academic mainframe computer (PSUVM). See the CAC publication "Guide for Instructors Using VM/CMS." Please note that this guide is not intended for students. The public labs have been designed so as to make the launching of application software as simple as possible. The instructor is responsible for teaching students how to use the application software within the context of the course. Also, please note that many colleges and departments of the University maintain their own microcomputer laboratories for exclusive use by their faculty and students. You may wish to check within your college or department to see if departmental labs are available for your students. Be aware that these labs may have different hardware or software setups than the CAC public laboratories. For general information about the CAC see the "Center for Academic Computing Guide." This publication also contains a University Park map showing all CAC lab locations. Call (814) 863-6113 or use the PSUVM DOCLIST command to request CAC publications. CAC staff are always ready and willing to help instructors with the evaluation and integration of computer technology into their courses. B. How Are the Labs Used? Hundreds of Penn State courses make use of the CAC public labs. In addition, thousands of Penn State students use the labs for course-related, but not required, purposes. Among the most popular lab applications are word processing, terminal emulation to access PSUVM, LIAS, Unix workstations or Internet-based resources, and computer graphics. Many innovative uses of the labs are also being developed by Penn State faculty, some of whom have won national and international awards for their work. These applications typically involve the utilization of courseware or simulations relevant to course objectives. A few examples follow. * English 15 students use lab systems to run a HYPERCARD stack that contains a multimedia presentation of Rev. Dr. Martin Luther King's letter from the Birmingham jail. * Electrical Engineering 368 students use the PSPICE circuit simulation package to analyze circuit designs. * Math 484 students use the LINPROG package to learn algorithms and techniques of linear programming. * Mining Engineering 432 students use the ALPS package to study design and dimensioning of pillars in longwall coal mining systems. * Liberal Arts 482 students develop database and spreadsheet applications that are then uploaded to PSUVM and electronically mailed to their instructor. Chapter 2 PSUVM for Lab Users A. Faculty Account Importance The CAC public labs are continuously growing in number and complexity. Consequently it is impossible to create any document describing the hardware and software configurations, hours of operation or even location of labs that will remain current for more than a few months at best. Nevertheless, instructors need information that is as current as possible so that they can better inform students about lab resources. Therefore, we strongly recommend that every instructor considering student lab use obtain a free faculty account on the CAC academic mainframe computer PSUVM. On- line help and information files are updated regularly by CAC staff to accurately reflect the current state of the public labs. A PSUVM account also enables instructors to send direct electronic mail to consultants, operators and systems staff. Often this is the most effective way to report a problem or get assistance. Conversely, a PSUVM account allows CAC professional and student staff to contact a course instructor when a problem is identified with respect to one of their students or assignments. B. Class Account Advantages Even if instructors plan for their students to use microcomputers for completion of assignments, they can set up a PSUVM account for the class. A class account will provide the following advantages: * Enhanced communication through electronic mail and NETNEWS services * On-line help files and information * Notices about labs and other resources * Access to NETNEWS, Bitnet and other worldwide conferencing systems C. PSUVM Services for Instructors One of the best ways to ensure continued success of a course using CAC labs is to maintain communication with CAC consulting and systems staff. The most effective way to do this is for the instructor to obtain an account on the CAC academic mainframe (PSUVM). Faculty accounts are available free of charge and CAC consulting staff will gladly assist instructors in learning to use PSUVM electronic mail and conferencing applications. The NETNEWS conferencing system contains a private newsgroup dedicated to instructors utilizing CAC computing resources. This newsgroup is a private forum (open only to instructors and CAC staff) dedicated to discussion of CAC resources and sharing of ideas. Instructors wishing to take advantage of this service should contact Roger Files at (814) 865-0825 or send E-mail to "raf@psuvm.psu.edu." Additional NETNEWS newsgroups that might be of interest to instructors include general microcomputer information, current price lists from the Microcomputer Order Center, and CAC news. Another useful feature of NETNEWS is course-related conferencing. The CLASSNEWS subset of NETNEWS has been developed to provide Penn State courses with computer-based conferencing capability. The following documents are available for instructors who wish to use electronic mail and/or computer conferencing in their courses: "Student Guide to CLASSNEWS," "NETNEWS User's Guide," "Guide for Instructor's Using VM/CMS," Chapter 3 Overview of the CAC Public Labs A. On-Line Lab Information The most current information regarding microcomputer laboratory hardware, software, operating hours, and news is available through the PSUVM command HELP LABS. Through this command instructors and students can find information on the following topics: * CAC lab locations * CAC lab equipment * CAC lab software * CAC lab operating hours * IBM/DOS lab news * Macintosh lab news * How to launch Macintosh applications * Teaching resources * Teaching laboratories * How to request software installation at a CAC lab * Technology classroom information * Computers and audio-visual tools for teaching * This document For your convenience, a detailed list of lab locations, equipment, software and hours is provided below. Keep in mind, however, that because public labs are continuously growing in number and complexity, it is impossible to create any document describing the hardware and software configurations, hours of operation or even location of labs that will remain current for more than a few months at best. The information obtained on-line is most current. B. CAC Computer Labs Spring and fall semester hours are listed. To find out about lab schedules for the 8-week summer session, enter the command HELP SUMMER. To find out about special lab schedules for times such as breaks and holidays, issue the command NETNEWS GROUPS PSU.CAC.LABS. +--------------------+-------------------+--------------------+ | LOCATION | DESCRIPTION | HOURS | LOCATION DESCRIPTION HOURS +--------------------+-------------------+--------------------+ | BEAM BAB | 40 IBM PS/2 Model 30 MTWR 8:00 a.m.-1:00 a.m. | Rooms 7,9,11 | 19 IBM PS/2 6152 Model 60 FS 8:00 a.m.-10:00 p.m. | 865-0370 | Draft/line printers Sun. 1:00 p.m.-1:00|a.m. +--------------------+-------------------+--------------------+ | BEAVER HALL | 52 Macintosh SE | MTWR 8:00 a.m.-1:00|a.m. | Room 1 | Draft/laser printers FS 8:00 a.m.-10:00 p.m. | 865-3036 | | Sun. 1:00 p.m.-1:00|a.m. +--------------------+-------------------+--------------------+ | BOUCKE BLDG. | 16 IBM PS/2 Model 30 MTWR 8:00 a.m.-1:00 a.m. | Room 103 | 29 Macintosh SE | FS 8:00 a.m.-10:00 p.m. | 865-5931 | Draft/line/laser printers Sun. 1:00|p.m.-1:00 a.m. +--------------------+-------------------+--------------------+ | BOUCKE BLDG. | 6 IBM PS/2 Model 55sx MTWR 9:00 a.m.-10:00 p.m. | Room 220 | 10 Macintosh SE | F 9:00 a.m.-3:00 p.m. | 865-1841 | Draft/laser printers Sun. 6:00-10:00 p.m. +--------------------+-------------------+--------------------+ | CHAMBERS BLDG. | 25 IBM PS/2 Model 55sx MTWR 8:00 a.m.-1:00 a.m. | Room 202 | Draft printers | FS 8:00 a.m.-10:00 p.m. | 863-8162 | | Sun. 1:00 p.m.-1:00|a.m. +--------------------+-------------------+--------------------+ | CHAMBERS BLDG. | 33 Macintosh SE | MTWR 8:00 a.m.-1:00|a.m. | Room 205 | Draft/laser printers FS 8:00 a.m.-10:00 p.m. | 865-3037 | | Sun. 1:00 p.m.-1:00|a.m. +--------------------+-------------------+--------------------+ | COMPUTER BLDG. | HDS, IBM 3178, and| 24-hour access with| | Room 125 | IBM 3179G terminals occasional exceptions | 865-0800 | Line/laser printers (Use south entrances | | from 11:30 p.m.-7:00 a.m.) | +--------------------+-------------------+--------------------+ | COMPUTER BLDG. | 1 IBM AT with 3.5"|and MTWRF 8:00 a.m.-5:00 p.m. | Room 215 | 5.2" drives primarily for | | 863-2494 | uploading, downloading, | | and file transfer | | | +--------------------+-------------------+--------------------+ | COMPUTER BLDG. | Workstation Evaluation Lab MTWRF 8:00 a.m.-5:00 p.m. | Room 222 | High-function state of | | 865-0812 | the art workstations | | | for evaluation by | | | | faculty and staff.| | +--------------------+-------------------+--------------------+ | COMPUTER BLDG. | 7 NeXT Workstations MTWRF 8:00 a.m.-5:00 p.m. | Room 129 | 4 Sun Workstations| Weekend and evening|access | 865-0812 | Sun or NeXT account available through Dispatch | | required | Operator, room 134 | +--------------------+-------------------+--------------------+ | FINDLAY COMMONS | 45 IBM PS/2 Model 55sx MTWR 8:00 a.m.-1:00 a.m. | Room 6 | 31 Macintosh IIsi with FS 8:00 a.m.-10:00 p.m . | 865-0846 | color monitors | Sun. 1:00 p.m.-midnight | | 12 Macintosh SE, enhanced After 6th|week of semester: | | Draft/laser/line printers 24-hour access from | | | Sunday at 1:00 p.m.| | | | to Friday at 10:00 p.m. | | | Sat. 8:00 a.m.-10:00 p.m. +--------------------+-------------------+--------------------+ | FINDLAY COMMONS | 21 Macintosh IIsi | For classroom teaching | TEACHING LAB | | by appointment | | Room 6A | | | | 865-4769 | | | +--------------------+-------------------+--------------------+ | HAMMOND BLDG. | IBM 3178, 3179G Terminals MTWR 8:00|a.m.-1:00 a.m | Rooms 316-317 | 20 Macintosh IIsi | FS 8:00 a.m.-10:00 p.m . | 865-1207 | 22 IBM PS/2 Model 70 Sun. 1:00 p.m.-1:00 a.m. | | Draft/line printers | | | Laser printer for Mac, PS/2 | | | Planned: Unix workstations | +--------------------+-------------------+--------------------+ | HEALTH & HUMAN | 19 Macintosh Plus | MTWR 8:00 a.m.-10:00 p.m. | DEVELOPMENT | Draft/laser printers F 8:00 a.m.-5:00 p.m. | Room 1 | | Sat. Closed | | 863-4393 | | Sun. 6:30-10:00 p.m. +--------------------+-------------------+--------------------+ | MINERAL | 16 IBM PS/2 Model 50Z MTWR Noon-10:30 p.m. | SCIENCES BLDG. | 2 IBM PS/2 Model 50 F Noon-8:30 p.m. | | Room 157 | 3 IBM PS/2 Model 55sx S 8:00 a.m.-8:30 p.m. | 863-1674 | Draft printers | Sun. 1:00 p.m.-10:30 p.m. +--------------------+-------------------+--------------------+ | PATTEE LIBRARY | 20 IBM PS/2 Model 30 MTWR 8:00 a.m.-11:30 p.m. | Room W111 | 22 Macintosh Plus | FS 8:00 a.m.-8:30 p.m. | 865-0993 | Draft/laser printers Sun. Noon to 11:30 p.m. +--------------------+-------------------+--------------------+ | PINCHOT HALL | Planned: Macintosh| MTWR 8:00 a.m.-10:00 p.m. | Room 15 | Draft/laser printers FS 8:00 a.m.-8:30 p.m. | 865-1325 | | Sun. Noon to 11:30 p.m. +--------------------+-------------------+--------------------+ | POLLOCK LIBRARY | 29 Macintosh IIsi | Open 24 hours when | | Room 106 | Draft/laser printers classes are in|session | 863-7534 | | | +--------------------+-------------------+--------------------+ | RACKLEY BLDG. | 33 Macintosh SE | MTWR 8:00 a.m.-1:00 a.m. | Rooms 309-310 | 17 Apple IIe | FS 8:00 a.m.-10:00 p.m. | 865-3038 | Draft printers | Sun. 1:00 p.m.-1:00|a.m. +--------------------+-------------------+--------------------+ | REDIFER COMMONS | 24 Macintosh SE | MTWR 8:00 a.m.-1:00|a.m. | Room 112 | 18 Macintosh IIsi | FS 8:00 a.m.-10:00 p.m. | 865-2790 | 20 IBM PS/2 Model 30 Sun. 1:00 p.m.-midnight | | Draft/line printers After 6th week of semester: | | Laser printer for Macintosh 24-hour access from | | | Sunday at 1:00 p.m.| | | | to Friday at 10:00 p.m. | | | Sat. 8:00 a.m.-10:00 p.m. +--------------------+-------------------+--------------------+ | SACKETT BLDG. | 1 Macintosh SE/30 | MT 1:00 p.m.-1:00 a.m. | Room 324 | 5 Macintosh IIsi | WRF 8:00 a.m.-1:00 p.m. | 865-3035 | 15 IBM PS/2 Model 70 WR 5:00 p.m.-1:00 a.m. | | Draft quality printers F 5:00-10:00 p.m. | | | Sat. 8:00 a.m.-10:00 p.m. | | | Sun. 1:00 p.m.-1:00|a.m. +--------------------+-------------------+--------------------+ | SPARKS BLDG. | 20 Macintosh IIsi | MTWR 8:00 a.m.-1:00 a.m. | Room 6 | with color monitors FS 8:00 a.m.-10:00 p.m. | 863-4392 | Draft quality printers Sun. 1:00 p.m.-1:00 a.m. +--------------------+-------------------+--------------------+ | SPARKS BLDG. | 22 IBM PS/2 Model 70 MTWR 8:00 a.m.-1:00 a.m. | Room 15 | IBM 3178 Terminals| FS 8:00 a.m.-10:00 p.m. | 863-2022 | Line printer for terminals Sun. 1:00|p.m.-1:00 a.m | | Draft printers | | +--------------------+-------------------+--------------------+ | SPARKS BLDG. | 20 Macintosh IIsi | MTWR 8:00 a.m.-1:00|a.m. | TEACHING LAB | Laser printer | FS 8:00 a.m.-10:00 p.m. | Room 15A | Open to public when not Sun. 1:00 p.m.-1:00 a.m. | 863-0393 | | reserved for classes +--------------------+-------------------+--------------------+ | WAGNER BLDG. | Lab 1: 20 IBM PS/2|Model 55 By appointment for | TRAINING CENTER | Lab 2: 12 Macintosh IIsi classes or training | Rooms 116-117 | 3 Macintosh II | | | 865-0809 | Color LCD Projector | | | Instructors available | +--------------------+-------------------+--------------------+ | WALKER BLDG. | Advanced Geographic Hours posted at lab| | Room 123 | Information Systems | | 865-0829 | (AGIS) Lab | | | | 9 Sun 4/65GX | | | | Color PostScript printer | | | Laser printer | | | | Account required | | +--------------------+-------------------+--------------------+ | WARING COMMONS | 47 IBM PS/2 56 SLC's Sun. 1:00 p.m.-midnight | Rooms 107-108 | 50 Macintosh IIsi | MTWR 8:00 a.m.-1:00|a.m. | | draft quality printers FS 8:00 a.m.-10:00 p.m. | | | 24-hour access after | | second week of semester | +--------------------+-------------------+--------------------+ | WILLARD | 25 IBM PS/2 Model 6152 By appointment|for | TEACHING LAB | Draft quality printers classes and seminars | Room 6 | | | | 865-4769 | | | +--------------------+-------------------+--------------------+ | WILLARD BLDG. | Systems Evaluation|Center: MTWRF 9:00 a.m.-4:30 p.m | Room 12 | microcomputers and|personal | | 863-4356 | workstations for evaluation | | | by faculty and staff | +--------------------+-------------------+--------------------+ | WILLARD BLDG. | HDS, IBM 3178, and| MTWR 8:00 a.m.-1:00|a .m. | Room 2 | IBM 3179G terminals FS 8:00 a.m.-10:00 p.m. | 865-0831 | Line and laser printers Sun. 1:00 p.m.-1:00 a.m. +--------------------+-------------------+--------------------+ The "Center for Academic Computing Guide" contains a University Park campus map that shows locations of all CAC computer labs. Also, bookmarks are available that list Macintosh and IBM lab hardware, software, and hours. Copies of the guide or bookmarks can be obtained by visiting Help Desks located in 215 Computer Building or 12 Willard Building, by calling (814) 863-6113, or by sending electronic mail to "docreq@psuvm.psu.edu." C. IBM Software in CAC Microcomputer Labs Note that labs in 6 Willard Building and 116-117 Wagner Building are for teaching purposes only by reservation, and are not open for public use. +----------------------+---------------+----------------------+ |Application | Version | Labs/Machines | +----------------------+---------------+----------------------+ |Communication | | | |PC/TCP | 2.05 | All labs | +----------------------+---------------+----------------------+ |Database | | | |dBase III | 1.1 | All labs except Wagner |dBase IV | 1.5 | Wagner | |PC-Focus | 4.0 | Wagner | |Watfile/Plus | 5.1 | All labs | +----------------------+---------------+----------------------+ |Draw/Paint | | | |AutoCAD | 11 | Sackett | |AutoSketch | 2.0 | All except Wagner, Willard, | | | and Model 30s | +----------------------+---------------+----------------------+ |Graphing and Spreadsheets | | |Harvard Graphics | 2.3 | All except Wagner and|Willard |Harvard Graphics | 3.0 | Wagner | |Microsoft Excel for Windows | 4.0 All except Model 30s |Lotus 1-2-3 | 2.2 | All except Wagner | |Lotus 1-2-3 | 3.1 | Wagner | +----------------------+---------------+----------------------+ |Page Layout | | | |Aldus PageMaker | 4.0 | All except Model 30s | |Presentation | | | |Power Point | 2.0 | Wagner | +----------------------+---------------+----------------------+ |Programming | | | |APL PLUS System | 10.0 | All labs | |IBM DOS QBASIC | 1.0 | All labs | |PC/Pilot | 4.1 | All labs | |Personal Rexx | 2.0 | All labs | |Microsoft QuickBasic | 4.0 | All labs except Wagner |Microsoft QuickC | 2.5 | All labs except Wagner, Willard |Turbo Pascal | 6.0 | All labs except Wagner |Watfor-77 | 3.1 | All labs | +----------------------+---------------+----------------------+ |Statistical Packages | | | |Minitab | 7.1 | All labs except Wagner +----------------------+---------------+----------------------+ |DOS | 5.0 | All labs | |DosEdit | 5.0 | All labs | |Kedit | 4.0 | All labs | |List | 7.6 | All labs | |Windows | 3.1 | All except Model 30s | +----------------------+---------------+----------------------+ |Virus Checkers and Information | | |F-Prot | 2.04 | All labs | |IBM VirScan | 1.2 | All labs | +----------------------+---------------+----------------------+ |Word Processing | | | |Microsoft Word | 5.0 | All Model 30s | |Word for Windows | 2.0 | All except Model 30s | |Word Perfect for DOS | 5.1 | All Model 30s | |Word Perfect for Windows | 5.1 All except Model 30s +----------------------+---------------+----------------------+ D. Macintosh Software in CAC Microcomputer Labs Note: The Wagner lab is for teaching purposes only by reservation and is not open for public use. Labs in 6A Findlay Commons and 15A Sparks Building are also for teaching by reservation but are open to the public when not reserved for classes. +----------------------+---------------+----------------------+ |Application | Version | Labs/Machines | +----------------------+---------------+----------------------+ |Communication | | | |Fetch | 2.0.6 | All Mac II & IIsi's except Sackett |NCSA/BYU Telnet | 2.5 | All except Human Dev.|and Sackett |SU-MacIP | 4.01 | All Mac II & IIsi's except Sackett |SU-MacIP | 3.03 | All SE's & Plus's except Hum. Dev. |tn3270 | 2.4d9 | All except Human Dev.|and Sackett +----------------------+---------------+----------------------+ |Database/Forms | | | |FileMaker Pro | 1.0v1 | Wagner | |Microsoft Works | 2.00e | All labs except Sackett & Wagner |SmartForm | 1.1v2 | Wagner | +----------------------+---------------+----------------------+ |Draw/Paint | | | |Aldus Freehand | 3.0 | Wagner | |Aldus SuperPaint | 3.0 | All Mac II & IIsi's | | | | except Sparks LAC & Wagner |Claris CAD | 2.0v3 | All Mac II & IIsi's | |MacDraw II | 1.1v2 | All labs | |MacDraw Pro | 1.0v1 | Wagner | |MacPaint | 2.0 | All labs | +----------------------+---------------+----------------------+ |Editor | | | |TeachText | 7.0 | All Mac II & IIsi's | |TeachText | 1.2 | All SE's & Plus's | +----------------------+---------------+----------------------+ |Graphing/Spreadsheet/Statistics | | |Cricket Graph | 1.3.2 | All labs except Sackett & Wagner |DeltaGraph Pro | 2.0 | Wagner | |Microsoft Excel | 4.0 | All Mac II & IIsi's | |Microsoft Works | 2.00e | All labs except Sackett & Wagner |Minitab | 8.1 | Wagner | +----------------------+---------------+----------------------+ |Macintosh Technical Information | | |Human Interface Notes | 7/92 | All except Sackett & Wagner |Human Interface Stack | 2.0.3 | All except Sackett & Wagner |Mac Tech Notes | 7/92 | All except Sackett & Wagner |Mac Tech Notes Stack | 4.1 | All except Sackett & Wagner |SpInside Mac Stack | 2.0.2 | All except Sackett & Wagner +----------------------+---------------+----------------------+ |Macintosh Reference | | | |Macintosh Basics | 4.7.1 | All except Sackett & Wagner |Macintosh Reference | 1.0.1 | All except Sackett & Wagner +----------------------+---------------+----------------------+ |Page Layout | | | |Aldus PageMaker | 4.2a | All Mac II & IIsi's except Sackett |Ready,Set,Go! | 4.0 | All labs except Sackett & Wagner +----------------------+---------------+----------------------+ |Presentation | | | |MS PowerPoint | 2.01F | Wagner | |MacroMind Director | 3.1 | Wagner | +----------------------+---------------+----------------------+ |Programming | | | |Fortran 77 | 2.1 | Sackett | |MATLAB | 1.2c | Sackett | |Mathematica | 2.0.3 | Sackett | |THINKC | 5.0.2 | All Mac II & IIsi's | | | | except Sackett & Wagner |THINK Pascal | 4.0.1 | All Mac II & IIsi's | | | | except Sackett & Wagner |HyperCard | 2.1 | All labs | +----------------------+---------------+----------------------+ |Utilities | | | |Apple File Exchange | 7.0 | All labs | |DiskFirstAid | 7.0 | All labs | |Font/DA Mover | 4.1 | All labs | +----------------------+---------------+----------------------+ |Utilities - File Conversion & Compression | |Binhex | 4.0 | All labs | |DDExpand* | 3.7 | All labs | |Extractor | 1.20 | All labs | |SitToCpt | 1.10 | All labs | |UnStuffIt | 1.5 | All labs | |UnStuffIt Deluxe | 1.0 | All labs | |UUTool | 2.3 | All labs | +----------------------+---------------+----------------------+ |Utilities - Programming | | |ResEdit | 2.1.1 | All labs | |System Errors | 7.0.1 | All labs | +----------------------+---------------+----------------------+ |Virus Checker/Info | | | |Disinfectant | 2.9 | All labs | +----------------------+---------------+----------------------+ |Visualization | | | |Spyglass Dicer | 1.1.1 | Sackett | |Spyglass Format | 1.1 | Sackett | |Spyglass Transform | 2.0 | Sackett | |Spyglass View | 1.0 | Sackett | +----------------------+---------------+----------------------+ |Word Processing | | | |MacWrite II | 1.1v2 | All labs | |Microsoft Word | 5.0a | All labs | |Microsoft Works | 2.00e | All labs except Sackett & Wagner +----------------------+---------------+----------------------+ E. Requests for Software Installation Instructors can have data and/or instructor-provided software installed on lab networks for access by students. The software and documentation must be received at least five working days before class use. Site license agreements, one copy of software for each computer, (3.5-inch diskettes preferred) or a letter from the software author granting permission to use it on the network, must also be provided to the CAC. To request DOS software installation, call Mary Ramsey at (814) 865-4778 or send electronic mail to "mer@psuvm.psu.edu." To request Macintosh software installation, call Ken Rosenberry at (814) 865-4763, or send electronic mail to "hdk@psuvm.psu.edu." F. PSUVM Account Advantages Instructors should be aware that even if they plan for their students to use only microcomputers, they can also set up a PSUVM account for their class. The following advantages can help both students and faculty with the teaching and learning process. * Enhanced communication through electronic mail and CLASSNEWS * On-line help files and information * Notices about labs and other resources * Access to NETNEWS, Bitnet and other worldwide conferencing systems For more information about using PSUVM accounts, see the Guide for Instructors Using VM/CMS. The guide can be obtained in 225 Computer Building, by calling (814) 863-6113, or by sending electronic mail to "docreq@psuvm.psu.edu." To view the guide on-line, issue the DOCLIST command on PSUVM. Chapter 4 Consulting Services The CAC offers consulting services to faculty, staff and students. The types of consulting available vary according to location and type of user. A. Consulting Assistance for Instructional Preparation Course instructors who intend to have their students use CAC labs can receive course planning assistance from a consultant in the Consulting and Application Software group (C&AS). This consultant will assist the instructor in determining which CAC services and resources are available and/or appropriate for the students. The C&AS consultant will also help the instructor contact other CAC staff as necessary to assist in the planning for and implementation of their course. Call (814) 865-0812 for an appointment. More in-depth instructional planning and courseware evaluation is available from CBEL-The Teaching and Learning Technologies group of the CAC. Appointments with CBEL instructional designers may be arranged by calling (814) 863-1654 or by sending electronic mail to "cbel@psuvm.psu.edu." Instructors having specific problems regarding the use of the labs in their courses should call Carl Knowlton, Manager of Distributed Operations, at (814) 865-4769 or send electronic mail to "clk@psuvm.psu.edu." B. Consulting Assistance for Students The CAC provides walk-in, telephone and electronic mail consulting assistance for faculty, staff and students. Students using CAC computer facilities for their courses are a special case because their computer use typically involves assigned projects for which they will receive a grade. While it is the goal of the CAC to assist all members of the Penn State community with academic computer use, assistance to students in courses using computers must be limited so as not to interfere with the normal instructional process. In general, lab attendants will assist students in finding and launching computer applications, interpreting problems with applications, using the lab systems as terminals to PSUVM or LIAS, and locating documentation so students can solve their own problems. Lab attendants and consulting staff will not do the work for a student, nor will they provide the student with personal instruction in the use of an application. The CAC provides scheduled time at the labs for teaching assistants to instruct and help students. Evening and weekend seminars are provided each semester to help students learn how to use lab resources. We strongly advise faculty to visit one of the CAC labs before each semester to walk through proposed student assignments or projects. The faculty member will then be able to anticipate problems that students may encounter. It is important to note that major lab hardware or software upgrades are performed between semesters, although emergency or minor upgrades will sometimes be made during the semester. Therefore, instructors should periodically check the lab news information available through the HELP LABS command on PSUVM, in case any changes are relevant to the course. The lab consultant's primary function is to assist lab patrons with problems encountered with software in the labs. Basically, they are responsible for general knowledge on all installed software. Individual tutoring will not be provided. Software not purchased by the CAC is not officially supported with consulting. For some software, documentation is available to help someone just beginning to use a product. Students consultants are not permitted to help specifically with class assignments. As a guideline, they can help with questions of syntax but not with the logic of a problem. The following examples should help to clarify these guidelines. Draw/Paint Software With these packages our consultants will show you how to use any of the tools or menu items, create a box, draw a line, enlarge a picture, or print the picture. They are not expected to know how to create more complex pictures such as landscapes. Word Processing and Text Editing Software Word Processing and Text Editing Software A student can expect to receive help with formatting and use of utilities in the word processor, such as the spell checker, thesaurus, and hyphenation, obtaining special symbols (such as bullets, tildes, umlauts, circumflexes, and accents), and importing and exporting text. They are not expected to know how to write macros or proofread papers. Page Layout Software Student consultants have not been trained on the details of programs. They can, however, offer assistance on importing graphics and text files, saving and printing documents, and moving placed files around the page. They have not been trained in creating professional layouts or in the specifics of file and graphic formats. Graphing/Spreadsheet Software Student consultants have been trained in the basics of these programs. They can show students how to enter data, write formulas, and create and manipulate graphs. They are not expected to consult on the proper use of graphs and charts or how to best design a spreadsheet. Database Software Students seeking help with database packages can expect assistance on creating fields, printing out information by criteria, deleting information, and saving the database. They should not expect help on creating macros, the logic behind criteria, which criteria to use, how to actually print a subset of the database, or database design. Programming Languages and Problems The CAC student consultants are not trained to assist with programming problems. They have, however, been trained in the Turbo Pascal editor and some simple error messages. They are allowed to answer questions on the syntax of statements, if they happen to know the language, but are expressly directed to not answer questions pertaining to the logic of the program. Communication Software Student consultants can help with questions about keyboard layouts, connecting to the CAC mainframe, and uploading or downloading files. They are not responsible for knowing how to connect to computers other than LIAS and CAC systems. Nor have they been trained in how to connect to bulletin boards and uncompress shareware. Mainframe Applications Student consultants have been trained in logging in/out, using file manipulation commands, changing a password, navigating through PSUMENU, XEDIT, electronic mail, and NETNEWS. They can not be expected to answer questions on programming languages, statistics packages, databases, or graphics tools. File Conversion Software Student consultants can run file conversion software, but at this time only a very limited amount of software can be converted. Exclusions Except for knowing how to start these software packages, the lab consultants are not trained on the following software: Presentation Graphics software, programming utilities, visualization software, courseware, and file compression software. C. Help Desk Services Help Desk at 12 Willard Building The Help Desk located at the Willard Building provides primarily microcomputer assistance. During the fall and spring semesters, hours are Monday through Friday from 9:00 a.m. to 4:30 p.m. and Sunday through Thursday from 7:00 p.m. to 10:00 pm. Computer assistance can be obtained by visiting, by calling (814) 863-1035, or by sending electronic mail to "helpdesk@psuvm.psu.edu." Consultants at the CAC Help Desk in Willard Building can answer questions on the following topics: * Personal computer hardware and software purchase * Courseware information * Computer communications * Virus prevention and control * Operating system configuration and commands * Scanning * Disk recovery * File transfer * Selected microcomputer applications * Basic UNIX commands and applications Help Desk at 215 Computer Building The Help Desk located at the Computer Building focuses on mainframe (PSUVM) assistance. Hours are Monday through Thursday from 8:30 a.m. to 5:30 p.m. and Fridays from 8:30 a.m. to 3:30 pm. Computer assistance can be obtained by visiting, by calling (814) 863-2494, or by sending electronic mail to "helpdesk@psuvm.psu.edu." Consultants at the Computer Building can answer questions on the following topics: * PSUVM applications (SAS, SPSS, XEDIT, etc.) * File transfers * Mainframe (PSUVM) operating systems * Electronic mail and conferencing (BITNET, Internet, NETNEWS, etc.) * Numerically intensive computing * Visualization and graphics * Use of PSUMENU D. Consulting Assistance at Labs The CAC also provides student consultants at the Hammond, Findlay and Redifer labs. Hours are Sunday through Thursday from 7:00 p.m. to 11:00 p.m. Student consultants can answer questions about the following topics: * Locating and launching applications from lab servers * Use of lab systems as terminals to PSUVM and LIAS * File transfers * Interpreting application error messages * Directing users to appropriate documentation * Use of PSUMENU E. Student Lab Attendants It is important for faculty and students using the CAC labs to recognize that the student lab attendants are not responsible for providing consultation. Student consultants are provided at selected laboratories for this purpose. Student lab attendant responsibilities include the following: * Distribution of diskettes, manuals and checking ID cards * Checking startup diskettes for viruses * Identifying and reporting malfunctioning equipment * Performing lab counts every hour * Maintaining printers * Maintaining lab cleanliness and organization If lab attendants are not busy they may be able to answer simple questions regarding the proper operation of equipment, such as the laser printers. However, they are not required to assist with software questions. Please inform your students that they should not expect assistance from lab attendants. Instead they should seek help from a student consultant, the Help Desk, the course teaching assistant, or their instructor. Details about consulting services are included in the next chapter. Chapter 5 Proper Use of Computers New computer users may not be aware of the potential impact their actions may have on others. All persons using Penn State resources and facilities, time- sharing computer systems, terminals, workstations, microcomputers, microcomputer laboratories, and printing facilities are responsible for the proper use of computing resources. Instructors should ask their students to read the CAC brochure "Proper Use of Computers," which is available at CAC Help Desks. The policy is summarized below. A. Accounts and User ID's Account numbers and user ID's on single or multi-user systems are critical to the management of the University's computing and telecommunications resources.The following actions are considered improper: (1) Logon with or use someone else's user ID or account number, even with the owner's permission; (2) Access someone else's disks, files, data or programs without their permission; or (3) Use a University account or user ID for personal gain. A request to share an account number or user ID may be addressed to the director of the computing center resource if needed. The director of each center has the authority to grant a waiver should circumstances warrant. B. Messages, Mail, and Bulletin Boards The exchange of messages, mail, and files between users, locally networked systems, remote systems and electronic bulletin boards through the use of University computing and telecommunications facilities identifies the University as the source or origin of the message. Accordingly, the University prohibits use of its facilities for purposes deemed inappropriate in view of Penn State's mission and values. Misuse of such services disrupts the work of others, and wastes personal and computer time. Prohibited messages and activities include the following: (1) distribution or use of programs that erase or alter files surreptitiously, or seek to discover a user's password by deception; (2) sending unsolicited messages to people the user does not know; (3) sending messages after the receiver has asked the sender to stop; (4) sending messages intended to appear to be coming from someone or somewhere else; (5) using foul or obscene language in a message, or distributing notes or files containing such language; (6) sending messages, mail or files that demean or disparage any person or class of persons; (7) sending messages to all logged on users or all people linked to a public disk; (8) sending multiple messages to display block letters or to interrupt the receiver's session; (9) distributing chain letters. Any person wishing to send a message that is prohibited by this policy should do so using non-University facilities, equipment and systems. C. Interference with System Operations The integrity of time-sharing systems, networked workstations, and public microcomputers is imperative for the productive use of these resources. Interference with the operation of these systems includes the following: (1) intentionally altering or destroying system data or programs; (2) creating fraudulent system messages or responses; or (3) providing access to programs that emulate legitimate system responses in order to confuse or mislead others; (4) deliberately overloading system resources D. Copyrighted Software and Data Copyrighted and proprietary software and data are purchased or licensed for many of the computer systems provided by the University. Copying and using this software in microcomputer labs is particularly easy, but is in violation of University policies and state and federal laws. Copying of certain site-licensed software, public domain software and "freeware" or "shareware" is allowed. Limitations in using such software are clearly described in the documentation provided with the software. Persons who are unsure whether they are allowed to copy a piece of software or data should obtain guidance from the particular University organization whose resources they are using. E. Sanctions for Misuse Misuse of University equipment and facilities may result in the following sanctins: (1) a limitation on a user's access to certain systems; (2) termination of access to University computing resources; or (3) restitution may also be required when corrective work on computer resources is made necessary by misuse. Misuse of University computer facilities and systems is not only a violation of university policies, but also a violation of the Student Code of Conduct, and may result in the filing of disciplinary charges. F. How to Respond to Misuse If a student's work is being interrupted by another user who is misusing one of our computer systems, the student should first ask the individual(s) to stop, and point out this policy. If that fails, or is not possible, the Help Desk should be notified at (814) 863-1035 or (814) 863-2494. Chapter 6 Information and Publications A. Information Sources Computer instruction and information is available to students and instructors in a variety of ways: DOCLIST System The best source of current CAC documentation is the DOCLIST program on PSUVM. This program displays information on all CAC documents, including name, description, size and date of last update, and, in most cases, the full text of each document. DOCLIST contains various options for access to the documents, including on-screen display, direct printing and request to have a copy sent through campus mail (faculty only). CAC FTP Server The CAC FTP Server enables retrieval and printing of writeups with or without a PSUVM account. Bookstores and Copy Centers The Penn State bookstore on campus, and Kinko's and Gnomon's copy services in downtown State College supply a variety of CAC writeups for a modest fee-see the next page for a list. Commercial publications from vendors such as IBM, SAS, or Apple Corporations can be referenced at CAC Help Desks or purchased from the vendor or bookstore. Help Desk Reference Collection Reference copies of publications are available at Help Desks located in 215 Computer Building and 12 Willard Building. Documentation, Training, and Publications Group Selected CAC-produced writeups are provided in limited quantities to all faculty and students. However, instructors needing documents for class distribution should request a master copy of the writeup, and take it to either Kinko's or Gnomon's copy centers for reproduction. Some writeups are already at copy centers; see the list on the next page. For assistance, call (814) 863-6113 or send E-mail to "docreq@psuvm.psu.edu." On-line Help System Thousands of on-line help files are supplied by vendors and the CAC. For more information about the on-line help system, enter the command HELP PSU on PSUVM. Reference Copies at Labs Reference copies of lab software documentation should be available at the microcomputer laboratories. Reference copies may also be available for loan to faculty whose students will be assigned to use the labs. Faculty interested in pursuing the availability of software documentation should contact Mary Ramsey at (814) 865-4778 (E-mail address: "mer@psuvm.psu.edu." Pattee Library Collection Pattee Library also provides computer manuals that may assist you. B. Publications of Particular Interest to Instructors The publications listed below are frequently requested by instructors for classes. Titles are followed by a comment about availability. Reference copies are available at CAC Help Desks located in 215 Computer Building and 12 Willard Building. Most can be viewed and printed through DOCLIST on PSUVM. The CAC is now implementing a service by which these documents can be retrieved and printed through the CAC's FTP server with or without a PSUVM account. 1. General Information CAC Guide Academic Computing Newsletter Microcomputer User's Groups Newsletter CBEL-Teaching and Learning Technologies Newsletter Computer Labs Bookmarks Microcomputer Order Center Brochure Help Desk Bookmark Proper Use of Computers Brochure Password policy sheet EDUCOM Using Software Brochure 2. IBM/DOS Topics Using the IBM PS/2 to Access PSUVM in CAC Computer Labs Help Sheet IBM PS/2 YTERM VM/CMS Keyboard Map (home/office use, not for labs) IBM PS/2 PC3270 VM/CMS Keyboard Map (CAC lab use) IBM PS/2 Kermit VM/CMS Keyboard Map (home/office use, not for labs) Virus information Introduction to YTERM Formatting Diskettes on the IBM PC WordPerfect Printing Help Sheet Macintosh Topics 3. Macintosh Topics Apple Macintosh TN3270 VM/CMS Keyboard Map (CAC lab use) Apple Macintosh TinCan VM/CMS Keyboard Map (home/office use, not for lab use) Virus information Fonts Help Sheet Creating Footnotes in Microsoft Word Help Sheet Creating a Bibliography in Microsoft Word Help Sheet The Microsoft Word Spelling Checker Help Sheet MS Word 5.0 Automatic Table of Contents Help Sheet Formatting Documents for the LaserWriter Help Sheet 4. PSUVM Topics Introduction to the PSUVM Mainframe IBM 3178 Terminal VM/CMS Keyboard Map IBM 3179G Terminal VM/CMS Keyboard Map HDS 200 Terminal VM/CMS Keyboard Map HDS AVT Terminal VM/CMS Keyboard Map PSU Guide to VM/CMS Establishing a CAC Mainframe Account Maintaining a CAC Mainframe Account DOCLIST Help Sheet Instructor's Guide to VM/CMS VM/CMS Tools Guide Introduction to Xedit Sending and Receiving E-mail Help Sheet Password Policy Help Sheet Questions about CAC documentation should be directed to the CAC Publications Group at (814) 863-6113. Electronic mail can be sent to "docreq@psuvm.psu.edu." Chapter 7 Seminars and Training The CAC presents a series of computer-related seminars each semester for faculty and students. These seminars cover a wide range of subjects including PSUVM, electronic mail, computer viruses, teaching and learning technology, microcomputer-based application packages, UNIX and supercomputing. You should inform your students of the availability of these seminars. The most recent listing of CAC seminars may be viewed on PSUVM through the command SEMINARS. This command allows you to browse a list of seminar offerings, register for seminars, and make suggestions regarding seminar offerings. Questions regarding CAC seminars and training should be directed to the CAC at (814) 863-6113. Electronic mail can be sent to "docreq@psuvm.psu.edu." A. Instructor Training Occasionally a professor or instructor may require some direct assistance while developing a course that will utilize CAC computing resources. The CAC provides a number of routes to receive such assistance. CBEL-The Teaching and Learning Technologies Group has instructional design and development specialists who consult with faculty on the integration of instructional computer, communication, and/or multimedia technology into teaching and learning activities. CBEL consults with faculty on the matching of technologies to specific instructional needs and on the use and integration of existing instructional software; provides training in tools for the design and development of instructional software; and develops new instructional software and tools in cooperation with faculty. For further information call (814) 863-1654 or send electronic mail to "cbel@psuvm.psu.edu." The CAC Consulting, Training and Outreach Services Group provides consulting staff who can help faculty understand the wide range of resources and services available for teaching and learning. Meeting with a consultant can ensure that the faculty member has considered all potential resources for class use and can anticipate potential problems that could arise. Also, the faculty member often benefits by establishing contacts within the CAC for further information or assistance. To make an appointment with consulting staff, call the Help Desk at (814) 863-2494 or send electronic mail to "helpdesk@psuvm.psu.edu." B. CAC Seminar Program The CAC provides seminars on a variety of topics to help faculty and students use computer resources more effectively. The following topics are currently offered: 1. Computer-Based Authoring Environments HyperCard I: Introduction HyperCard II: Scripting HyperCard III: Advanced Scripting Toolbook 2. Electronic Information Frontiers LIAS Enhancement Workshops Electronic Seminar Series: Agriculture Education Engineering English Psychology 3. Evening and Weekend Topics Introduction to DOS Lotus 1-2-3 Microsoft Excel on the IBM Microsoft Windows WordPerfect for Windows Advanced WordPerfect for Windows Macintosh and Microsoft Word Basics Cricket Graph Advanced Microsoft Word MacDraw II PageMaker Microsoft Excel VM/CMS Orientation 4. General Topics Microcomputer Viruses The Kurzweil Scanner 5. IBM PC Topics Introduction to the IBM PC Lotus 1-2-3 dBASE III+ Microsoft Word for Windows Inside Microsoft Windows Introduction to Microsoft Excel WordPerfect for Windows Basics Thesis Production with WordPerfect Intermediate WordPerfect for Windows Advanced WordPerfect for Windows 6. Instructional Technologies Do it Yourself Video and Audio Basics Multimedia I: Introduction Multimedia II: Authoring Design Issues for Multimedia The Video Production Process Software Successes and Where to Find Them Teaching and Learning Technology Symposium Using Aldus Persuasion for Better Lectures PowerPoint for Presentations and Lectures Evaluating Instructional Software 7. Macintosh Topics Macintosh Topics Macintosh Basics Introduction to Macintosh Communications Advanced Macintosh Communications Introduction to Microsoft Excel More Microsoft Excel Microsoft Excel Databases Introduction to Microsoft Word Microsoft Word Form Letters and Tables Microsoft Word Styles and Layouts Productivity Tools in Microsoft Word Thesis Production with Microsoft Word PageMaker on the Macintosh Special Topics on the Macintosh 8. Supercomputing Topics Introduction to the NSF Centers Networked Parallel Computing Finite Element Analysis Capability Fortran Optimization on the RISC System 9. PSUVM Mainframe Topics Introduction to PSUVM Electronic Mail Intermediate PSUVM Data Management with WATFILE Data Management with SQL and QMF Introduction to SAS Intermediate SAS Interactive Applications Development with SAS An Overview of SAS/GRAPH Creating charts with SAS/GRAPH Magnetic Tape Management 10. Workstation Topics The Unix Operating System The vi Editor Networking with Unix Mathematica Chapter 8 The CAC User Interfaces Software at the CAC microcomputer labs is installed and configured in a manner intended to make access to programs as easy as possible for students. The microcomputers at each lab are connected to local-area networks that include file servers. Most application software resides on these servers. Each microcomputer is initialized at startup by the network server. This ensures that the system is properly configured for network use and that no computer viruses are present. It is recommended that students always reboot a lab microcomputer before using it to ensure that it is properly initialized. A. IBM/DOS Systems A locally-developed menu system is used to help students find and launch application software on the IBM-PS/2 systems in the labs. When a student sits at a PS/2 system they should see the top-level menu for that particular lab. Students can select a menu entry by using the keyboard arrow keys or the mouse (if one is provided). The selected menu entry will either (1) display another menu or (2) launch an application. In most cases a student need traverse only two levels of menu before reaching the desired application. When the student exits from the application they will return to the most recent menu. B. Macintosh Systems The Macintosh user interface is ideally suited for organization of applications on a networked microcomputer. Therefore an additional menu system is not required. However, for purposes of efficiency, an "application launcher" folder has been prepared for each system. This folder contains empty documents for each of the Macintosh applications available. The preferred method of launching a Macintosh application is to doubleclick on the appropriate document in the "Application Launchers" folder on the "Local" volume. This action will launch the application in the most efficient manner. We strongly recommend that instructors pay a brief visit to one of the microcomputer labs and run through the steps necessary to launch the PS/2 or Macintosh applications that will be used by their students. This will ensure that they are able to explain to their students how the applications will be launched on lab computers. C. Workstations CAC workstation labs have Sun Sparcstation 2's, IBM RS6000's, and Silicon Graphics Indigo's. X terminals and Sparcstation 10's may be added soon. Uses of workstations range from numerically intensive computing to geographic information systems to engineering applications to Mathematica to general computing applications like word processing, document preparation, and network access. Workstations aren't much different than other machines, but are faster and nicer than micros. Workstations are not intended for access to PSUVM. Students who need to access PSUVM should use microcomputers or the terminals provided for direct mainframe access. Chapter 9 Printing at the Labs A. General Overview Printing at the CAC public microcomputer laboratories is available in a number of forms. However, it is important to be aware of printing options and limitations. Please alert your students that there are sometimes long waits for microcomputers or printer output during times of peak lab activity. For this reason you may want to advise your students that they should not wait until the last minute to complete an assignment. Most software packages have printer drivers that allow the user to select the type of printer. It is very important that the printer driver be properly selected to ensure that the printed output matches the user's intent. It can be most frustrating for a student to have the printed output garbled because an inappropriate printer driver was selected. The laboratory attendants and/or consultants can provide information on the proper printer driver setup for the lab software. The selection is not always obvious. For example, Toshiba printers at the labs may be configured for IBM Proprinter mode, which would necessitate using the IBM Proprinter driver. In some cases the student may also have to select from more than one available printer in the lab. For example, not all printers may be working. The lab PS/2 systems provide a way to determine which printers are available, as well as a way to select among them, through the Print Menu. The Macintosh systems provide the same capability through Chooser under the Apple menu. The lab attendant may be able to assist with printer selection. Again, it is highly recommended that instructors spend some time in the labs to familiarize themselves with the printer setups if they anticipate having their students print at the labs. B. Draft Printers Dot-matrix draft printers are available at all microcomputer laboratories and may be used at no cost. Because the printers are on a network and are shared among all users, certain printing features of stand-alone microcomputers may not be supported. It is generally a good idea to stop by one of the labs ahead of time to check that a printing assignment for your class will work before distributing the assignment. C. Laser Printers Most microcomputer laboratories have special printer stations where the student may print documents on high-quality Apple LaserWriter IINTX printers. Use of laser printers requires the student to purchase credit on a "Vendacoder" card. This card is then used to authorize printing. The student is charged $0.25 per page for laser printer output. Laboratory attendants are not permitted to reimburse students for improperly printed jobs or incorrectly charged laser printer jobs. If a problem does occur with the equipment the student should notify the lab attendant immediately. They may be able to receive a reimbursement in the form of free pages printed. Students may obtain additional information regarding lab laser printing through a number of sources. On Macintosh systems the item "LaserWriter Help" under the Apple menu provides information about creating documents intended for printing on the LaserWriters. The CAC document Formatting Documents for the LaserWriter should be helpful. On PS/2 systems the Print Menu option "LaserWriter Information" may be used to obtain more information about LaserWriter printing. Students and faculty may determine which labs have laser printers by issuing the PSUVM command HELP LABS and then selecting the option "All CAC Labs." D. The Lab PS/2 Print Menu The Print Menu on the lab IBM PS/2 systems provides students with a number of options for querying, selecting and controlling lab printers. Options are also provided for getting printing instructions, resetting the identifier for printed output, and setting courier, proportional or condensed fonts. E. Printing from PSUVM Some microcomputer laboratories contain line printers or laser printers connected to PSUVM. These printers allow students to print files directly from PSUVM to the printer at their lab. Microcomputer laboratories with PSUVM-attached printers include Beam, Boucke, Findlay, Hammond, Redifer, and Sparks. Students who are connected to PSUVM from a lab that does not currently have a line printer can still print from PSUVM. They should direct the printer output to either printer site AA (Computer Building) or site WILLARD (Willard Building). The printed output will be filed under the user ID for later pickup. Please note that the PSUVM-attached laser printers cannot be used by students with I accounts. They may, however, be used by faculty or students with C, X or U accounts. The PSUVM command HELP LISTOFF displays more information on printing from PSUVM and the various printer options available. Microcomputer systems at the CAC public labs are connected to the Penn State Data Backbone, and hence to the Internet. This means that students may use these systems to access Internet-connected services and host computers such as PSUVM. Chapter 10 Host Connection from Labs A. IBM-PS/2 Host Connection The Host Connection Menu provides a list of possible ways to access Internet-connected host computers. Options presented in this menu include access to LIAS, PSUpen, the Business Administration AS-400 system, PSUVM (VM/CMS), a remote Internet host through Telnet, and a remote Internet host through the File Transfer Program (FTP). The CAC document "Telnet to a Remote Host, IBM/DOS Version" provides simple instructions for using Telnet to access remote Internet host computers. Instructors who plan to have students telnet to host computers other than those provided in the Host Connection Menu should obtain a copy of this document. Access to PSUVM (VM Session) is the host connection option most likely to be used by students. This option launches the PC/TCP TN program with a connection to PSUVM. After connection and logon, all further commands will be PSVM commands. Relevant to the use of the microcomputer, the keyboard layout is an important factor. Keyboard layout for PSUVM Session Keyboard layout for PSUVM Session The keyboard layout for lab PS/2 PSUVM host sessions may be obtained while logged into PSUVM by entering the command HELP PCTCP and selecting the "keyboard" option. The CAC also produces single-page keyboard maps that show the PS/2 key assignments. Instructors should obtain copies of the relevant map for their students. They should also available for reference by students in the public labs. File Transfers to/from PSUVM The easiest way for students to transfer files from PSUVM to a floppy diskette is with the PCXFTP program. This program is invoked while the student is logged into PSUVM by either entering the command PCXFTP or by selecting "PCXFTP" from the Filetran menu of the Files menu in PSUMENU. Before transferring files with PCXFTP, the student will have to issue the local "PC/TCP" command to enable file transfer mode. This is accomplished by pressing two sets of keys. The first set, ALT+F10, brings up the PC/TCP local command bar. The second set SHIFT+F enables local host mode. (Note that this second set amounts to typing "capital f".) PCXFTP displays a menu asking for the type of file transfer. Options include downloading a file from PSUVM to the local computer, uploading a file from the local computer to PSUVM, and obtaining a directory listing of files on the local computer disk. The Print option, used for printing of PSUVM files on a locally-attached printer, is probably not a good idea due to the nature of the networked draft printers at the labs. See the section above regarding printing at the labs for more information on printing from PSUVM. The other two available commands (SET and COMMAND) are not necessary for a student to download a file at the labs. These commands are intended for more advanced users using either PC/TCP or Clarkson NCSA Telnet from home or office. After the proper PCXFTP file transfer option is selected, the student will be shown a screen on which to enter the required file information for the transfer. The student must provide the name of the source file and destination file. The binary option should be checked if the file to be transferred is a binary file. If the file to be transferred is a pure text file (no imbedded binary codes) then the binary option should be left blank. Further information regarding PCXFTP may be obtained on-line with the command HELP PCXFTP. File Transfers to or from Other Systems Files may be transferred between lab systems and other host systems through the FTP program. From the lab "Main Menu" select "Host Connection Menu" and then select "File Transfer Program." The student must then supply the Internet address of the host computer, login, and issue the proper FTP commands to effect the transfer. FTP is actually a method and set of commands for file transfers among computers on TCP/IP networks. Versions of FTP exist on PSUVM, the lab computers, and most other Internet-connected host computers. This document will not describe the use of generic FTP commands for file transfers to or from other host computers. Some help regarding FTP commands may be obtained through the PSUVM command HELP FTP. The CAC produces a document titled "Guide to FTP-IBM/DOS Version," that provides a simple introduction to FTP. Instructors who plan to have students access remote host computers for FTP should obtain a copy of this document. B. Macintosh Host Connection The CAC lab Macintosh systems are all connected to the Penn State Data Backbone, and therefore to the Internet. Software installed on these systems allows for terminal access to Internet-connected host computers as well as file uploads and downloads. Host connection to Penn State hosts is easily accomplished through custom Macintosh application "documents." These may be found in the "Local" disk device on the Macintosh desktop. Open the "Local" device; then open the "Application Launchers" folder and then the "Communications" folder. Custom application documents are available for PSUVM, the CBA AS-400, LIAS and PENpages. Launch any of these documents for a terminal connection with the host indicated in the document name. The CAC document "Telnet to a Remote Host, Macintosh Version" provides simple instructions for using Telnet to access remote Internet host computers. Instructors who plan to have students telnet to host computers other than those provided by the application launchers should obtain a copy of this document. Host connection to PSUVM Four documents are available for host connection to PSUVM. These documents provide different host connection options, depending on the type of Macintosh being used. The options affect color or black and white display and the number of lines displayed on the screen. In all cases, the terminal program used is the Brown TN3270 program. Once launched, the student will be presented with a PSUVM logon screen. Once connected and logged into PSUVM, all further commands will be PSUVM commands. Relevant to the use of the microcomputer, the keyboard layout is an important factor. Macintosh keyboard layout on PSUVM The keyboard layouts are documented on-line and may be accessed by issuing the command HELP PCTCP and selecting the "keyboard" option. The help file displayed shows the keyboard assignments for lab Macintosh systems. The CAC also produces single-page keyboard maps that show the Macintosh keyboard assignments. We advise instructors to obtain copies of the relevant map for their students. They are also available for reference by students in the public labs. File Transfers to and from PSUVM File transfers between PSUVM and lab Macintosh systems are accomplished through the use of the PSUVM commands WMAC and RMAC. WMAC is used for downloading files from PSUVM to the Macintosh, while RMAC is used for uploading files from the Macintosh to PSUVM. Further information on these commands is available through the PSUVM commands HELP WMAC and HELP RMAC. Chapter 11 Teaching Facilities The CAC provides several teaching labs at University Park. Each lab contains about twenty workstations and a white or black board. Most provide an instructor station, LCD projection, and overhead projectors. A. Macintosh Teaching Labs Macintosh teaching labs that contain most of the same software as the public labs are located in 6A Findlay Commons and 15A Sparks Building. When not reserved for teaching purposes, these labs are open to the public. Findlay Commons Macintosh Lab Twenty Macintosh IIsi microcomputers are available in room 6A Findlay Commons for classroom teaching. A liquid-crystal display panel that can project the contents of the computer screen is provided in the lab. The lab can be reserved by calling (814) 865-4769. Sparks Building Macintosh Lab The Sparks Building teaching lab contains twenty Macintosh IIsi computers. Because of high demand, arrangements should be made at least one semester in advance. An instructor must accompany students while the room or rooms are being used. To reserve this lab, call (814) 863-0393. If the class is to meet in the lab for every class session, additional arrangements must be made with the Scheduling Office; call (814) 865-6571. B. IBM/DOS Teaching Labs 6 Willard Building The Willard Building lab contains twenty-four IBM PS/2 Model 6152 microcomputers that can be reserved for classroom teaching. The Willard lab contains most of the software available in public IBM/DOS labs. An Electrohome overhead projector attached to a PC is also available in the lab for display of computer screen contents. To reserve the Willard lab, contact Carl Knowlton at (814) 865-4769. C. Computer and Information Systems (C&IS) Training Center The C&IS Training Center is located in rooms 116 and 117 of the Wagner Building. Either of these labs can be reserved by faculty and staff. This state-of-the-art microcomputer training facility provides an excellent teaching and learning environment with two microcomputer labs for hands-on training. One lab contains eighteen IBM PS/2 Model 55sx microcomputers; the other has fifteen Macintosh II microcomputers. The rooms are equipped with instructor stations and color liquid crystal display projection. The center was made possible in part through the generous support of the Apple, Claris and Microsoft Corporations. Activities for the Training Center are coordinated by the Center for Academic Computing, the Human Resource Development Center, and the Management Services Administrative Training and Support Center. Professional instructors provide high quality hands-on instruction for all seminars. Customized training is also available by appointment. A complete listing and description of courses with dates, times, location and cost is provided in the Human Resource Development Center (HRDC) publication Hands-On Success Course Schedule. If you have not received a course schedule for the current semester, call the Office of Human Resources at (814) 865-3410. For more information about lab costs, availability or special needs, contact John Campbell, (814) 865-0809. Electronic mail can be sent to "jpc5@psuvm.psu.edu." D. Technology Classrooms During 1991-92, Penn State launched an initiative to provide Technology Classrooms featuring computers and multimedia capabilities. Penn State-s primary goal is to make technology capabilities a stable and predictable part of the classroom environment. Consequently, many new Technology Classrooms are now available for teaching use. Technology Classrooms are located in 12 Walker Building and 232 Chambers Building at University Park, as well as 202 Crawford Building at Penn State-McKeesport. In addition, the new Classroom Building at University Park contains twenty-eight technology classrooms. Technology Classrooms can help faculty use technology to improve the teaching and learning process. Each classroom is equipped with a permanently installed computer, computer software, computer and video projection capabilities, and a connection to the high speed data backbone. Two of the classrooms provide multimedia capabilities. All technology classrooms are general purpose university classrooms requested and scheduled through the University Scheduling Office, (814) 865-6571. These prototype classrooms model three systems configurations: Macintosh Multimedia, DOS Multimedia, and Macintosh with Unix capability. For more information about Technology Classrooms, contact CBEL, Learning and Technologies Group, at (814) 863-1654. Chapter 12 Summary We hope you found this document useful in preparing your course and for assisting your students in using the CAC public microcomputer labs. In order that we may better serve your needs, we ask that you let us know about the resources your students are using. A paper memo or electronic mail note should be mailed to Mary Ramsey, Manager of Networked Systems Software Services, 109 Computer Building, University Park, PA 16802. Electronic mail can be sent to "mer@psuvm.psu.edu." The following information would be most helpful: * Course number and title * Instructor(s) name(s) and address(es) * Number of students * Type of lab students use (IBM/DOS or Macintosh) * Software packages students use (Minitab, dBase, etc.) * Any software provided by the instructor * Any comments or suggestions regarding the public lab Instructors who have questions or concerns about CAC resources are encouraged to contact the Help Desk or one of the contact persons listed herein. Acknowledgements Comments or suggestions regarding this document may be directed to either of the following CAC staff members: Gerry Santoro (author) Center for Academic Computing 228B Computer Building University Park, PA 16802 (814) 863-7896 E-mail address: "gms@psuvm.psu.edu" Mimi Ridenour (editing and layout) Center for Academic Computing 225 Computer Building University Park, PA 16802 (814) 865-8217 E-mail address: "mcr@psuvm.psu.edu" This document was produced with the assistance of the contact persons listed herein and other staff of the CAC. U.Ed. CAC 93-63